{
  "id": "2026-09-08-university-of-southern-california-fire-alarm-system-outage",
  "slug": "university-of-southern-california-fire-alarm-system-outage-2026-09-08",
  "institution": {
    "name": "University of Southern California",
    "shortName": "USC",
    "state": "CA",
    "type": "private-r1",
    "alertSystemName": "USC DPS Alert",
    "enrollment": 49000
  },
  "incident": {
    "date": "2026-09-08",
    "endDate": "2026-09-24",
    "type": "infrastructure-failure",
    "cleryCategory": "emergency-notification",
    "resolution": "under-investigation",
    "headline": "Fire-alarm reporting outage at UPC and HSC",
    "headlinePublic": "Fire-alarm reporting outage at UPC and HSC",
    "summary": "USC DPS [asked the campus to report fire alarms at UPC and HSC by phone while the reporting system was down](https://x.com/USCDPS/status/2097434469221171628) and [repeated the same product](https://x.com/USCDPS/status/2097728510798315756) [twice more](https://x.com/USCDPS/status/2098457502111207655), then [sent the instruction again while repairs continued](https://x.com/USCDPS/status/2103288480767844746).",
    "outcome": "No restore on @USCDPS through 2026-09-24. The Sep 24 retransmission still says system repairs are in progress."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestamp": "2026-09-08T14:18:40-07:00",
      "channel": "twitter-x",
      "verbatimText": "Due to technical issues, please report any fire alarms (audible, strobe, etc.) at UPC and/or HSC, immediately to DPS at (213) 740-4321. System repairs are in progress.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://x.com/USCDPS/status/2097434469221171628",
      "sourceDescription": "@USCDPS fire-alarm reporting outage (initial)",
      "annotations": [
        "Dual independent fetch 2026-09-14. sha256 aa8adaf29f52489b1dc0e4e50c22bcf65fd19b8d0eb76cf32aff23aed0ab3f14.",
        "Three standalone byte-identical reminders, not a self-reply thread. No restore/all-clear on @USCDPS through 2026-09-13.",
        "Thread checked 2026-09-14: no further posts from @USCDPS for this incident besides the two identical reminders.",
        "Distinct incident from 2026-06-05-university-of-southern-california-dps-phone-outage: fire-alarm reporting vs DPS phone lines.",
        "Official two interior NBSPs in fire alarms preserved."
      ],
      "characterCount": 167
    },
    {
      "sequence": 2,
      "type": "update",
      "timestamp": "2026-09-09T09:47:05-07:00",
      "channel": "twitter-x",
      "verbatimText": "Due to technical issues, please report any fire alarms (audible, strobe, etc.) at UPC and/or HSC, immediately to DPS at (213) 740-4321. System repairs are in progress.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://x.com/USCDPS/status/2097728510798315756",
      "sourceDescription": "@USCDPS fire-alarm reporting outage (update)",
      "annotations": [
        "Dual independent fetch 2026-09-14. sha256 aa8adaf29f52489b1dc0e4e50c22bcf65fd19b8d0eb76cf32aff23aed0ab3f14."
      ],
      "characterCount": 167
    },
    {
      "sequence": 3,
      "type": "update",
      "timestamp": "2026-09-11T10:03:50-07:00",
      "channel": "twitter-x",
      "verbatimText": "Due to technical issues, please report any fire alarms (audible, strobe, etc.) at UPC and/or HSC, immediately to DPS at (213) 740-4321. System repairs are in progress.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://x.com/USCDPS/status/2098457502111207655",
      "sourceDescription": "@USCDPS fire-alarm reporting outage (update)",
      "annotations": [
        "Dual independent fetch 2026-09-14. sha256 aa8adaf29f52489b1dc0e4e50c22bcf65fd19b8d0eb76cf32aff23aed0ab3f14."
      ],
      "characterCount": 167
    },
    {
      "sequence": 4,
      "type": "update",
      "timestamp": "2026-09-24T18:00:25-07:00",
      "channel": "twitter-x",
      "verbatimText": "Due to technical issues, please report any fire alarms (audible, strobe, etc.) at UPC and/or HSC, immediately to DPS at (213) 740-4321. System repairs are in progress.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://x.com/USCDPS/status/2103288480767844746",
      "sourceDescription": "@USCDPS fire-alarm reporting outage (later retransmission)",
      "annotations": [
        "seq 4 later retransmission. Dual independent fxtwitter fetch 2026-09-29. sha256 b881b56ad5b693e7341b7c19b30206abc7e00d4789176adc3f4362307e79e8e0.",
        "Thread checked 2026-09-29: standalone post, replies 0. Same ongoing outage as sequences 1-3. This body uses ordinary spaces; sequences 1-3 keep their interior NBSPs and were not edited."
      ],
      "characterCount": 167
    }
  ],
  "context": "USC DPS posts emergency products on [@USCDPS](https://x.com/USCDPS). Official posts for this outage: the [Sep 8 initial](https://x.com/USCDPS/status/2097434469221171628), the [Sep 9 reminder](https://x.com/USCDPS/status/2097728510798315756), the [Sep 11 reminder](https://x.com/USCDPS/status/2098457502111207655), and the [Sep 24 retransmission](https://x.com/USCDPS/status/2103288480767844746).",
  "keyFindings": [
    "Fire-alarm reporting outage repeated on Sep 8, Sep 9, Sep 11, and Sep 24; no restore in those products."
  ],
  "sources": [
    {
      "title": "@USCDPS fire-alarm reporting outage (initial)",
      "url": "https://x.com/USCDPS/status/2097434469221171628",
      "type": "official-social",
      "accessDate": "2026-09-14",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted after 500 flap"
    },
    {
      "title": "@USCDPS fire-alarm reporting outage (update)",
      "url": "https://x.com/USCDPS/status/2097728510798315756",
      "type": "official-social",
      "accessDate": "2026-09-14",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted after 500 flap"
    },
    {
      "title": "@USCDPS fire-alarm reporting outage (update)",
      "url": "https://x.com/USCDPS/status/2098457502111207655",
      "type": "official-social",
      "accessDate": "2026-09-14",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted after 500 flap"
    },
    {
      "title": "@USCDPS fire-alarm reporting outage (Sep 24 retransmission)",
      "url": "https://x.com/USCDPS/status/2103288480767844746",
      "type": "official-social",
      "accessDate": "2026-09-29",
      "archiveUrl": null,
      "archiveNotes": "SPN 523 at 18:35Z"
    }
  ],
  "confidence": "high",
  "tags": [
    "private-r1",
    "california",
    "usc",
    "infrastructure-failure",
    "2026"
  ],
  "dateAdded": "2026-09-14",
  "lastUpdated": "2026-09-29",
  "addedBy": "ingestion"
}