{
  "id": "2025-04-02-umass-lowell-it-infrastructure-closure",
  "slug": "umass-lowell-it-infrastructure-closure-2025-04-02",
  "institution": {
    "name": "University of Massachusetts Lowell",
    "shortName": "UMass Lowell",
    "state": "MA",
    "type": "public-r2",
    "alertSystemName": "UML Alert / @UMLAlerts / @UMLEmergPrep",
    "enrollment": 18000
  },
  "incident": {
    "date": "2025-04-02",
    "endDate": "2025-04-03",
    "type": "infrastructure-failure",
    "cleryCategory": "emergency-notification",
    "resolution": "resolved",
    "headline": "IT infrastructure damage closes campus one day",
    "headlinePublic": "IT infrastructure damage closes campus one day",
    "summary": "UMass Lowell [closed Wednesday April 2](https://x.com/UMLAlerts/status/1907374037606842567) and [resumed Thursday after IT infrastructure damage was repaired](https://x.com/UMLAlerts/status/1907435499234668563).",
    "outcome": "One-day close; dispatch systems restored; evening transportation resumed 6:30 p.m. Wednesday."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestamp": "2025-04-02T06:06:22-04:00",
      "channel": "twitter-x",
      "verbatimText": "UML URGENT: UMass Lowell will be closed on Wed, April 2, 2025.\n\nNo on-campus classes, business operations, or transportation. GPS online classes continue as scheduled. Essential personnel report as directed. All other staff should check with their manager about work assignments.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://x.com/UMLAlerts/status/1907374037606842567",
      "sourceDescription": "@UMLAlerts Wednesday IT-related close",
      "annotations": [
        "Dual independent X fetch match (oembed convert_charrefs True + fxtwitter) 2026-09-14. sha256 87696eea73b338f30f5032f61afbb559c273b1dde815ce69831b152338a892a1.",
        "Timeline +/-48h walked 2026-09-14: sequence 2 resume is the only further @UMLAlerts post. Handle silent after this through 2026-09-13 except TESTs already skipped."
      ],
      "characterCount": 279
    },
    {
      "sequence": 2,
      "type": "all-clear",
      "timestamp": "2025-04-02T10:10:36-04:00",
      "channel": "twitter-x",
      "verbatimText": "UML Urgent: UMass Lowell will resume normal operations Thursday, April 3.  IT infrastructure damage prompting today’s closure has been repaired. Campus police dispatch systems are fully operational. Evening transportation services will resume at 6:30 p.m. today.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://x.com/UMLAlerts/status/1907435499234668563",
      "sourceDescription": "@UMLAlerts Thursday resume after IT repair",
      "annotations": [
        "Dual independent X fetch match (oembed convert_charrefs True + fxtwitter) 2026-09-14. sha256 4f6462d41492bb970775d43bce829e14faee483262d37910513922d192b112b6.",
        "Official curly apostrophe in today's and two ASCII spaces after April 3. preserved."
      ],
      "characterCount": 262
    }
  ],
  "context": "UMass Lowell posts UML URGENT products on [@UMLAlerts](https://x.com/UMLAlerts). Official posts for this incident: the [Wednesday close](https://x.com/UMLAlerts/status/1907374037606842567) and the [resume after IT repair](https://x.com/UMLAlerts/status/1907435499234668563).",
  "keyFindings": [
    "One-day close whose resume names IT infrastructure damage and restored campus police dispatch systems."
  ],
  "sources": [
    {
      "title": "@UMLAlerts Wednesday IT-related close",
      "url": "https://x.com/UMLAlerts/status/1907374037606842567",
      "type": "official-social",
      "accessDate": "2026-09-14",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted after 500 flap"
    },
    {
      "title": "@UMLAlerts Thursday resume after IT repair",
      "url": "https://x.com/UMLAlerts/status/1907435499234668563",
      "type": "official-social",
      "accessDate": "2026-09-14",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted after 500 flap"
    }
  ],
  "confidence": "high",
  "tags": [
    "public-r2",
    "massachusetts",
    "infrastructure-failure",
    "umass-lowell"
  ],
  "dateAdded": "2026-09-14",
  "lastUpdated": "2026-09-14",
  "addedBy": "ingestion"
}