{
  "id": "2026-05-14-pasco-hernando-state-college-network-outage-resolved",
  "slug": "pasco-hernando-state-college-network-outage-resolved-2026-05-14",
  "institution": {
    "name": "Pasco-Hernando State College",
    "shortName": "PHSC",
    "state": "FL",
    "type": "community-college",
    "alertSystemName": "PHSC Alert",
    "enrollment": 10000
  },
  "incident": {
    "date": "2026-05-14",
    "type": "other",
    "cleryCategory": "advisory",
    "resolution": "resolved",
    "headline": "Campus network outage resolved with all campuses back online",
    "headlinePublic": "Campus network outage resolved with all campuses back online",
    "summary": "Pasco-Hernando State College [issued a PHSC Alert that all campuses were back online and web services appeared to be operating normally after a network outage](https://www.getrave.com/rss/phsc/channel1).",
    "outcome": "Network outage resolved; campuses and web services restored."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "all-clear",
      "timestamp": "2026-05-14T12:48:04-04:00",
      "channel": "sms",
      "verbatimText": "PHSC Alert: All campuses are back online, and web services appear to be operating normally again. Thank you for your patience and understanding.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://www.getrave.com/rss/phsc/channel1",
      "sourceDescription": "PHSC Alert Rave RSS (phsc/channel1)",
      "annotations": [
        "Dual independent Rave RSS fetch 2026-08-10. SPN named failure.",
        "pubDate 2026-05-14T16:48:04Z; EDT applied (May).",
        "Rave tenant phsc newly recorded. Product is restore/all-clear for network outage.",
        "Distinct from 2024-11-15-pasco-hernando-state-college-east-campus-power-outage (network vs East Campus power).",
        "First-message queue 2026-08-16: first preserved Rave product is the network-restore all-clear. Initial outage product is not in the live feed. Type kept all-clear; no initial invented."
      ],
      "characterCount": 144
    }
  ],
  "context": "Pasco-Hernando State College issues PHSC Alert products via Rave; public feed at [getrave.com/rss/phsc/channel1](https://www.getrave.com/rss/phsc/channel1).",
  "keyFindings": [
    "Multi-campus network restore product names all campuses and web services."
  ],
  "sources": [
    {
      "title": "PHSC Alert Rave RSS network outage resolved",
      "url": "https://www.getrave.com/rss/phsc/channel1",
      "type": "official-archive",
      "accessDate": "2026-08-10",
      "archiveUrl": null,
      "archiveNotes": "SPN at capture timed out / 401 — named failure, not silent null"
    }
  ],
  "confidence": "high",
  "tags": [
    "community-college",
    "florida",
    "phsc",
    "it-outage",
    "network",
    "all-clear"
  ],
  "dateAdded": "2026-08-10",
  "lastUpdated": "2026-08-16",
  "addedBy": "ingestion"
}