{
  "id": "2025-01-07-northern-illinois-university-police-phone-changeover",
  "slug": "northern-illinois-university-police-phone-changeover-2025-01-07",
  "institution": {
    "name": "Northern Illinois University",
    "shortName": "NIU",
    "state": "IL",
    "type": "public-r2",
    "alertSystemName": "NIU Safety Notification",
    "enrollment": 16000
  },
  "incident": {
    "date": "2025-01-07",
    "type": "it-outage",
    "cleryCategory": "emergency-notification",
    "resolution": "resolved",
    "headline": "Police phone lines restored after changeover",
    "headlinePublic": "Police phone lines restored after changeover",
    "summary": "NIU Police [posted a Community Awareness Bulletin for a planned ~60-minute non-emergency phone-system changeover at 9:00 a.m. on January 7 2025, then an 11:02 a.m. restore](https://www.niu.edu/publicsafety/emergency/safetybulletin/archive.shtml).",
    "outcome": "Non-emergency lines restored; 9-1-1 remained functional throughout. Both the advance notice and the restore sit in one Details field."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "all-clear",
      "timestampApprox": "Update 1/7/25, 11:02 AM (advance notice for 9:00 a.m. changeover is in the same Details body)",
      "channel": "website",
      "verbatimText": "Update 1/7/25, 11:02 AM\nThe NIU Police Department phone lines are now fully operational. Please contact us at 815-753-1212 if you need non-emergency assistance. 9-1-1 continues to function as normal.\n\n--------------------------\n\nThe NIU Police Department will be making changes to their phone system on Tuesday, January 7th, at 9:00 a.m. The changes are expected to last approximately 60-minutes. During that time, please direct all non-emergency calls to 815-375-8497. 9-1-1 remains fully functional and can be used for emergency calls only. An update will be sent once our non-emergency phone lines are fully functional again. Thank you!",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://www.niu.edu/publicsafety/emergency/safetybulletin/archive.shtml",
      "sourceDescription": "NIU Safety Notifications archive: Update Community Awareness Bulletin - Telephone System Changeover",
      "annotations": [
        "Dual HTML Details-field extract EQUAL sha256 b8bce0db38155940d9caffd44f953a781ab8ff5a8636e091052ed986887afc4d chars=639. The live Details concatenates the 11:02 AM restore above a separator and the 9:00 a.m. advance notice. Stored as one official product."
      ],
      "characterCount": 639
    }
  ],
  "context": "NIU publishes Safety Notifications at [niu.edu/publicsafety/emergency/safetybulletin](https://www.niu.edu/publicsafety/emergency/safetybulletin/index.shtml). This product is on the [archive](https://www.niu.edu/publicsafety/emergency/safetybulletin/archive.shtml).",
  "keyFindings": [
    "Official phone-changeover bulletin: 9:00 a.m. planned outage of non-emergency lines, 11:02 a.m. restore, 9-1-1 never down."
  ],
  "sources": [
    {
      "title": "Update: Community Awareness Bulletin - Telephone System Changeover",
      "url": "https://www.niu.edu/publicsafety/emergency/safetybulletin/archive.shtml",
      "type": "official-archive",
      "accessDate": "2026-09-14",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted after 500 flap"
    }
  ],
  "confidence": "high",
  "tags": [
    "niu",
    "it-outage",
    "2025"
  ],
  "dateAdded": "2026-09-14",
  "lastUpdated": "2026-09-14",
  "addedBy": "ingestion"
}