{
  "id": "2025-06-05-monroe-community-college-internet-outage-some-locations",
  "slug": "monroe-community-college-internet-outage-some-locations-2025-06-05",
  "institution": {
    "name": "Monroe Community College",
    "shortName": "MCC",
    "state": "NY",
    "type": "community-college",
    "alertSystemName": "MCC Alert",
    "enrollment": 12000
  },
  "incident": {
    "date": "2025-06-05",
    "type": "infrastructure",
    "cleryCategory": "emergency-notification",
    "resolution": "ongoing",
    "headline": "Internet outage at some campus locations with network restore in progress",
    "headlinePublic": "Internet outage at some campus locations with network restore in progress",
    "summary": "Monroe Community College [issued an MCC Alert that internet at some campus locations was down while Network Services worked to restore service](https://www.getrave.com/rss/monroecc/channel1).",
    "outcome": "Internet outage reported at some locations; Network Services investigating; further updates promised."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestamp": "2025-06-05T14:03:40-04:00",
      "channel": "sms",
      "verbatimText": "MCC Alert: The internet at some campus locations is currently down. Network Services is working diligently to identify the cause and restore all functionality. Please check back for updates. We apologize for any inconvenience and appreciate your patience. Thank you.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://www.getrave.com/rss/monroecc/channel1",
      "sourceDescription": "MCC Alert Rave RSS (monroecc/channel1)",
      "annotations": [
        "Dual independent Rave RSS fetch 2026-08-10. SPN 523.",
        "pubDate 2025-06-05T18:03:40Z; EDT applied (June).",
        "Thread checked N/A (RSS single product). First archive case for Monroe Community College (Rochester, NY).",
        "Adjacent-case citation N/A: no prior Monroe Community College (NY) cases at capture. Distinct from Monroe County Community College (MI) and University of Louisiana Monroe."
      ],
      "characterCount": 266
    }
  ],
  "context": "Monroe Community College (SUNY, Rochester) issues MCC Alert products via Rave; public feed at [getrave.com/rss/monroecc/channel1](https://www.getrave.com/rss/monroecc/channel1).",
  "keyFindings": [
    "Campus IT/network outage product covering some but not all locations."
  ],
  "sources": [
    {
      "title": "MCC Alert Rave RSS internet outage",
      "url": "https://www.getrave.com/rss/monroecc/channel1",
      "type": "official-archive",
      "accessDate": "2026-08-10",
      "archiveUrl": null,
      "archiveNotes": "SPN 523 at capture; archive.org save endpoint returned 401 (login required) — named failure, not silent null"
    }
  ],
  "confidence": "high",
  "tags": [
    "community-college",
    "new-york",
    "monroe-community-college",
    "infrastructure",
    "network-outage"
  ],
  "dateAdded": "2026-08-10",
  "lastUpdated": "2026-08-10",
  "addedBy": "ingestion"
}