{
  "id": "2026-08-14-dallas-college-911-phone-outage",
  "slug": "dallas-college-911-phone-outage-2026-08-14",
  "institution": {
    "name": "Dallas College",
    "shortName": "Dallas College",
    "state": "TX",
    "type": "community-college",
    "alertSystemName": "Dallas College Alerts",
    "enrollment": 70000
  },
  "incident": {
    "date": "2026-08-14",
    "type": "utility-failure",
    "cleryCategory": "emergency-notification",
    "resolution": "ongoing",
    "headline": "911 may be briefly unavailable; call campus police by cell",
    "headlinePublic": "911 may be briefly unavailable; call campus police by cell",
    "summary": "Dallas College [warned that telephone-system maintenance could make 911 briefly unavailable](https://www.getrave.com/rss/dcccd/channel1) and told anyone who cannot reach College Police via 911 to call 972-860-4290 from a cell phone.",
    "outcome": "Live Rave item still current at capture; alternate College Police number published."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestamp": "2026-08-14T17:05:59-05:00",
      "channel": "sms",
      "verbatimText": "Dallas College Alerts: Due to telephone system maintenance, 911 service may be unavailable for brief periods. If you need College Police and are unable to reach them by dialing 911, use a cell phone and call 972-860-4290.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://www.getrave.com/rss/dcccd/channel1",
      "sourceDescription": "Dallas College Alerts Rave RSS (dcccd/channel1)",
      "annotations": [
        "Dual independent Rave RSS fetch 2026-08-16. sha256 da641574d2f31bd75b90878d048266e5133b0b4d022e372785d15a2a3b29dd58.",
        "Thread checked N/A (RSS single current product).",
        "Not a scheduled test: live title is 911 Phone Outage; body publishes an alternate College Police number."
      ],
      "characterCount": 221
    }
  ],
  "context": "Dallas College publishes Dallas College Alerts on Rave (`getrave.com/rss/dcccd/channel1`). The live channel is a current-product scroll, not a history.",
  "keyFindings": [
    "Systemwide 911-availability notice during telephone maintenance, with a cell-phone callback to College Police."
  ],
  "sources": [
    {
      "title": "Dallas College Alerts Rave RSS — 911 Phone Outage",
      "url": "https://www.getrave.com/rss/dcccd/channel1",
      "type": "official-archive",
      "accessDate": "2026-08-16",
      "archiveUrl": null,
      "archiveNotes": "SPN 523/500 earlier this run; not retried this file"
    }
  ],
  "confidence": "high",
  "tags": [
    "community-college",
    "texas",
    "dallas-college",
    "911-outage"
  ],
  "dateAdded": "2026-08-16",
  "lastUpdated": "2026-08-16",
  "addedBy": "ingestion"
}