{
  "id": "2025-09-06-antelope-valley-college-myavc-banner-outage",
  "slug": "antelope-valley-college-myavc-banner-outage-2025-09-06",
  "institution": {
    "name": "Antelope Valley College",
    "shortName": "AVC",
    "state": "CA",
    "type": "community-college",
    "alertSystemName": "AVC Alert",
    "enrollment": 12000
  },
  "incident": {
    "date": "2025-09-06",
    "type": "other",
    "cleryCategory": "advisory",
    "resolution": "contained",
    "headline": "Registration system outage with afternoon restore target",
    "headlinePublic": "Registration system outage with afternoon restore target",
    "summary": "Antelope Valley College [issued an AVC Alert that myAVC (Banner) was temporarily down, impacting registration, with a 3:30 p.m. restore target](https://www.getrave.com/rss/avc/channel1).",
    "outcome": "Registration system outage announced with same-day restore target."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestamp": "2025-09-06T14:48:15-07:00",
      "channel": "sms",
      "verbatimText": "AVC Alert: myAVC (Banner) is temporarily down, impacting the registration system. We are working to restore the system by 3:30 p.m. Thank you for your patience.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://www.getrave.com/rss/avc/channel1",
      "sourceDescription": "AVC Alert Rave RSS (avc/channel1)",
      "annotations": [
        "Dual independent Rave RSS fetch 2026-08-10. SPN 523.",
        "pubDate 2025-09-06T21:48:15Z; PDT applied (September).",
        "Thread checked N/A (RSS single product). First archive case for Antelope Valley College.",
        "Adjacent-case citation N/A: no prior AVC cases at capture."
      ],
      "characterCount": 160
    }
  ],
  "context": "Antelope Valley College issues AVC Alert products via Rave; public feed at [getrave.com/rss/avc/channel1](https://www.getrave.com/rss/avc/channel1).",
  "keyFindings": [
    "Campus alert channel used for Banner/registration outage with named restore time."
  ],
  "sources": [
    {
      "title": "AVC Alert Rave RSS myAVC Banner outage",
      "url": "https://www.getrave.com/rss/avc/channel1",
      "type": "official-archive",
      "accessDate": "2026-08-10",
      "archiveUrl": null,
      "archiveNotes": "SPN 523 at capture; archive.org save endpoint unavailable or throttled"
    }
  ],
  "confidence": "high",
  "tags": [
    "community-college",
    "california",
    "antelope-valley",
    "it-outage",
    "advisory"
  ],
  "dateAdded": "2026-08-10",
  "lastUpdated": "2026-08-10",
  "addedBy": "ingestion"
}